If a client is interested in a Medicare Advantage plan at the beginning of September, what should the agent do?

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The correct approach in this scenario is to inquire about special enrollment periods and solicit an application post-October 15th. This is because Medicare Advantage plans have specific enrollment periods, with the main open enrollment period starting on October 15th and lasting until December 7th each year. During this time, eligible individuals can enroll in, change, or disenroll from a Medicare Advantage plan.

By inquiring about special enrollment periods, the agent can determine if the client qualifies for any exceptions that would allow them to enroll before the standard open enrollment period begins. However, if no special circumstances apply, the agent should then explain that the client can apply for a Medicare Advantage plan starting from October 15th, which is when the open enrollment period allows them to make changes or enroll in a new plan.

This option ensures that the client's interests are protected and that they are informed of their options in compliance with Medicare guidelines.

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